Corporate Social Responsibility

City Cares 2030

A new strategic vision to pioneer a Digital, Sustainable, and Inclusive future for Bangladesh.

Aligning CSR with Market Leadership

Our CSR is no longer a peripheral function but a core component of our strategy. Driven by our #1 Sustainability Rating and our vision to be a "fintech with a banking license," we are moving from philanthropy to strategic value creation.

#1 Sustainability Rating

Leveraging our top ranking from Bangladesh Bank to set a new standard for responsible banking and stakeholder trust.

Tech for Good

Infusing our "fintech" DNA into CSR, using technology as the primary mechanism for delivering social and environmental impact.

City Bank building with abstract digital overlays

Our Strategic Pillars

Our vision is executed through four interconnected pillars that guide every CSR initiative.

Digital First

Integrating technology into the core of our CSR to scale impact, enhance efficiency, and showcase our innovation.

Flagship Focus

Consolidating resources into 2-3 high-impact, long-term signature programs for a powerful, unified social mission.

Climate Leadership

Proactively and transparently addressing our environmental footprint and tackling pressing national climate challenges.

Strategic Partnerships

Building deep, multi-year alliances with best-in-class NGOs and institutions to maximize our social return on investment.

Our Flagship Programs for 2026

We are launching three signature initiatives to bring our vision to life, each designed for long-term, scalable impact.

City HealthTech Initiative

Leveraging technology to provide affordable, accessible, and quality primary healthcare consultations for underserved communities.

  • Objective: Improve healthcare access and reduce out-of-pocket expenses.
  • Key Activity: Fund and scale a subsidized telemedicine platform with NGO partners.
  • Focus Areas: Maternal health, child health, and NCD management.
  • Impact: Increased access to care, digital health literacy, and improved health outcomes.

City Digital Scholars Program

Equipping meritorious, underprivileged students with high-demand digital skills for the 21st-century economy.

  • Objective: Create future-ready leaders and reduce education-driven poverty.
  • Key Activity: Provide comprehensive scholarships including tuition, laptops, and global certifications.
  • Focus Areas: STEM, data science, cybersecurity, and digital marketing.
  • Impact: A robust talent pipeline for the tech & finance sectors and a skilled workforce for Bangladesh.

Project Green Dhaka

A bold, scientifically-grounded initiative to tangibly address Dhaka's severe air pollution and close our climate data disclosure gap.

  • Objective: Establish leadership in urban environmental stewardship and climate transparency.
  • Key Activity: Conduct a public carbon footprint audit, launch large-scale urban afforestation, and fund a "Clean Air Tech Challenge".
  • Focus Areas: Air quality improvement, transparent reporting, and green innovation.
  • Impact: Improved urban environment, credible climate action, and enhanced corporate reputation.

From Ambition to Action: Leading on Climate

We recognize the gap between our Net-Zero ambitions and public data. We're turning this vulnerability into a strength by committing to full transparency and tangible action.

1. Full Disclosure

Commissioning a comprehensive, third-party audit of our GHG emissions to be made public by Q1 2026.

2. Tangible Impact

Launching "Project Green Dhaka" to execute a large-scale urban afforestation project addressing air pollution.

3. Fostering Innovation

Funding an annual "Clean Air Tech Challenge" to develop local, low-cost environmental solutions.

Governance & Implementation

A world-class strategy requires a robust framework for execution, oversight, and measurement to ensure sustained impact.

1

Phase 1: Planning & Finalization

(Q4 2025)

Finalize partners, co-develop plans, establish M&E frameworks, and secure final budgets.

2

Phase 2: Launch

(Q1 2026)

Hold a public launch event for "City Cares 2030" and commence initial program activities.